25% discounts in Piratas de Nabia: we are firmly committed to mobility and the right to enjoy for all people, that is why we present these discounts for people with reduced capacities.
It is recommended that passengers with limited capacities notify their special condition in order to provide them with any assistance or special care they may need.
Special boarding assistance
All persons will be assistedfree of charge in embarking, disembarking, transferring, on board and at the port.
In order to obtain the best possible service, it is recommended that users contact Pirates of Nabia at least 48 hours in advance to explain what assistance may be required. However, in all cases, every effort will be made to provide the required assistance.
If it is also necessary to meet special seating or assistance needs, or if the user needs to carry some type of medical equipment, he/she must inform the customer service staff at the time of booking, so that this can be taken into account and the boarding personnel and crew can be informed in due time.
Naviera Nabia tries to do everything possible so that our passengers can travel comfortably and safely, so we inform you that before traveling by ship you have to take into account that there are a number of limitations due to the design and construction of a ship, as well as in port infrastructures.
How to communicate special needs to Nabia?
When making the reservation the user should contact the shipping company by calling 986 32 00 48 or by e-mail atencionalcliente@piratasdenabia.com to inform us exactly what your needs are and how we can help you at the port of departure.
In addition to the permanent assistance service throughout the trip, a series of bonuses and fare discounts have been established for users with disabilities or reduced mobility.
Discounts and bonuses at Pirates of Nabia
All trips and excursions organized by Naviera Nabia (except regular line Moaña-Vigo-Moaña) will have the following discounts for people with reduced capacities and in some cases companions:
- Disability 33%: 25% discount on any available price
- Disability equal or superior to 65%: 25% discount with the same conditions applied for a companion.
CONDITIONS
- Discount available on all ticket sales channels for any service and/or route.
- It is essential, when picking up your ticket at the ticket office of the shipping company, to show the documentation that accredits you as a beneficiary of the discount.
- Not combinable with other special rates, promotions or discounts except Large Family.
- At the time of boarding, the crew may request that the user with reduced mobility or other disability be accompanied by another person if necessary for safety reasons or due to the characteristics of the infrastructure of the ship or port.
Discounts to any destination
Except for the trip on the Moaña-Vigo-Moaña liner, all Piratas de Nabia destinations are included in this discount offer. Check all our scheduled departures by clicking here.
Entry into force and duration
This offer of discounts for people with reduced mobility is effective as of April 1, 2023 on an indefinite basis.
This offer has been officially communicated to the Dirección Xeral de Mobilidade de la Xunta de Galicia, with a copy to the Comisión Galega da Competencia.
For ticket reservations, the beneficiary must send an email to atencionalcliente@piratasdenabia.com stating his condition and proof of the same. This voucher must also be shown when picking up the final ticket at the ticket office fifteen minutes before the departure of the boat.
